Venom 2018 pre-order

 Base: HJC CS-R3

 Shield: Exclusive smoke shield (pin lock-ready)

 Size: M-XXL

 Production period: About 2 weeks. There may be changes depending on schedule.(In this case we will inform you in advance)

                       And it takes about 5 business day to delivered.(EMS expedite shipping)

                       So it will take up to three weeks from the time you make the payment.

<Description of Production>

This is an upgraded version of the venom custom painting helmet.

In addition to the existing Sparx helmet discontinuance, it has been upgraded to CS-R3, the sequel to the CS-R1.

Custom painting helmets are fully manual and require a good working period.

Be careful when driving because the shield will be painted a little. (Approximately 90% of vision. you can change eyes design for 100% view)

It is hand-painted, but the masking is as clean as possible. However, may be remain minor scratches. And ventilation openings may be incomplete. 

Donny Custom doing minimizing this problem with its know-how.

Please insert your logo or name, etc., if you need to change the design color, etc. Please let us know in advance.

It can not be returned or exchanged due to size mistakes, please confirm the exact size in off store before ordering.

Payment

We accept the following forms of payment:
- PayPal

Shipping

Shipping Method : Parcel Service
Shipping Area : worldwide
Shipping Cost : $2.10 ~ $141.80
Shipping Time : 10 - 15 days
Shipping Guide : Notice. Shipping costs are automatically set. A tracking number will be given and it will take 1 to 2 weeks to arrive. If you have any questions about our shipping policy, please feel free to contact us. ddoi230@nate.com We will get back to you asap. Thank you.

Returns & Exchanges

1. Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) A customer service representative will be in contact to assist you by email or phone.

(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

3) We do not accept return(s) if:

-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff

The following items are not considered defective:

* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production

4) If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Product Inquiry

If you have any questions, please email or kakaotalk. We are ansering phone calls in Korean. Unfortunately telephone service in English and other languages is not possible. Email: ddoi230@nate.com